30 Nov 2016

Food is the new Black

The Talking Shop event series was held on 30 November 2016.

Food is the new Black

The Talking Shop event series was held on 30 November 2016.

Guests enjoyed a breakfast seminar at Circular Quay highlighting the key trends in food and retailing, hosted by AMP Capital Shopping Centres (AMPCSC) and the Australian Fashion Chamber (AFC), attendees were offered valuable insights into how food is like fashion— driven by trends, seasonality and hype.

‘FOOD IS THE NEW BLACK’.  

The concept of “food fashion” relates to how consumers are increasingly looking to retailers to provide interesting experiences, in addition to goods for sale. In the food sector, shoppers want to experience the latest trends in cuisine while also being entertained and having the opportunity to socialise with friends. Retailers that can make their brand “fashionable” by adapting to these trends can increase their appeal to customers, in particular the key millennial demographic.
Hosted by journalist, cook and author of Margaret and Me, Kate Gibbs, the event featured presentations from industry experts including Fabian Rebelo, CEO of Australian Retail; Henry Greenacre Uber General Manager NSW; Francis Loughran, Founder and Managing Director of Future Food; Narelle Hutchins, Head of Place Strategy at AMP Capital Shopping Centres and Melissa Leong, food writer and television producer; all of whom collectively agreed that food brands need to adapt to the rapidly changing marketplace to ensure longevity.

For AMP Capital Shopping Centres, food is increasingly important across its portfolio of centres in Australia and New Zealand.

Shoppers aren’t just visiting our centres for the essential food top-up, but also to connect with friends, and relax and recharge over a casual meal or a few drinks. The 2016 AMPCSC Recommended Retail Practice Report, released in July, found that 82% of shoppers would spend as much or more if food experiences were designed to provide opportunities to relax and have time out.
Narelle Hutchins, Head of Place Strategy at AMP Capital Shopping Centres

“For AMPCSC, we take a place-led approach in the planning and design of each of the 27 centres across our portfolio. We know that shopping centres are increasingly becoming hubs for community activities, and much thought and effort goes into ensuring our centres provide meaningful and valuable experience to all shoppers. Similarly, there’s real opportunity for retailers around food offerings – if the brand provides “insta-licious” or likeable and sharable experiences that are unique to the shopper, we know this can drive increased engagement with the brand and overall sales.” said Hutchins.

The Urbis Shopping Centre Benchmarks 2016 found that gross lettable area dedicated to food and beverage outlets has increased by around 5% in Australia’s regional shopping centres as retail landlords, including AMP Capital, adapt to global trends. Increased numbers of food outlets open up the opportunity for centres to take advantage of Australia’s growing night time economy, which can maximise sales and thereby increase rental optimisation.

The Urbis Benchmarks also found that food and beverage sales in large regional centres grew by over 3.6% this year, while specialty apparel turnover only grew by 1.3% in comparison. Food and beverage sales in neighbourhood centres are up by 9.9% while apparel turnover decreased by 6.9% in comparison.

Restaurants and food venues have accounted for 45% of all shopping centre expansions in the USA over the last five years, and we are seeing Australian shopping centres adapting to this trend as well. We expect demand for food and beverage experiences will continue to grow, and trends such as integrated food halls offering both fresh and prepared food will guarantee the future of bricks and mortar shopping centres
Francis Loughran, Founder and Managing Director of Future Food

AMP Capital Shopping Centres’ Head of Shopping Centre Marketing, Belinda Daly, said the successful Talking Shop event series is an amazing opportunity for industry leaders to share their experiences and secrets to success.
“We are focused on continual innovation in the retail space, and on providing our customers with outstanding experiences within our centres. This is why the Talking Shop workshop is a great platform for industry leaders to discuss their experiences with their peers and support them towards their road to success.”

Today, we heard from a number of successful industry experts who discussed how it’s possible for food brands to be ‘fashionable’. We know consumer behaviour is changing, and shoppers are looking at our centres as community destinations that offer far more than just a place to pick up the groceries. Now is the time for retailers to take advantage of this opportunity to redefine their position within a crowded marketplace, and ensure the longevity of their brand.
AMP Capital Shopping Centres, Head of Shopping Centre Marketing, Belinda Daly

Key themes that emerged from today’s Talking Shop Retailer Engagement Series ‘Food is the New Black’ event include:

  • Restaurants and food retailers have accounted for 45% of all shopping centre expansions in the USA over the past 5 years
  • Food outlets’ gross lettable area grew by around 5% in Australian regional shopping centres in 2016
  • Food and beverage sales in large regional centres are up by over 3.6%, and sales in neighbourhood centres are up by 9.9%
  • 82% of shoppers would spend as much or more if food experiences were designed to provide opportunities to relax and have time out.